Refund policy

Refund and Exchange Policy

Thank you for shopping with us. Please see below for an outline of our guidelines to ensure your shopping experience is as smooth as possible.

Refunds

We do not accept refunds under any circumstances.

Exchanges

We offer exchanges within 30 days of your purchase under the following conditions:

  • Item must be unworn and in the same condition that you received it. 
  • Exchanges are only eligible for change of size. 

For Exchanges & Questions please contact us at Hello@shopaura.au.